Completing a Request Form

When you submit your request from the Request List page, the Request Form, as shown below, displays so that you can enter the appropriate information. Click within a field for information about that field. Directions on filling out the form follows.

The Request Type field is automatically populated according to the action and option you had selected in the Request List page.

You can make entries in the Job Instructions field for non-automated requests; i.e., more than one copy of a CD or printing one page from a microfilm document. Print requests for standard documents are normally automated.

As the above figure shows, the Request Form for public users has a Method of Payment area with options for account or credit card payments. The Request Form for FERC users is identical to that for public users except there is no Method of Payment area.

Use the following procedure to complete the form:

In the Delivery Options: area, select By Mail if you want the item mailed to you. Select Pick Up if you want to pick up the item yourself.

Note: If you select By Mail, you must fill in the Shipping Address: area. If you select Pick up, you need fill in only the Name, Organization, and Phone Number fields.

If you need to make a change in the Request Type or the items you had selected, click on the Request List button.

Note: There is a 20-minute time-out for returning to the Request List page. If you exceed the time-out, the Request List page will be cleared.

Click on the Submit button.

The request is processed.

When the request has been processed, the Request Form Confirmation page displays.

For information about the Request Form Confirmation page, click here.

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